La Familia Restaurant

La Familia Restaurant
1 Pratt Ave, Jamestown, NY 14701, USA
(716) 357-2002

Reviews

Daniel Hawrylczak

Rating:
Thursday, July 5, 2018

A wonderful family owned and run establishment. We have always had a great experience here and I always look forward returning! I love the Mediterranean flavors.

Ben Sommer

Rating:
Thursday, July 5, 2018

Appalling, negligent, rude. The three words used to describe this restaurant. Long story short, the kitchen thought they could remove an allergen and send it back to be eaten. Luckily we saw the allergen still on the food and did not have to rush my wife to the Hospital! Please read on. My wife has an extreme allergy to chicken, so ordered a salad with shrimp. First time it came out with chicken so it was sent back. Second time it came out it had both chicken and shrimp. My wife again explained about her allergy and the server assured us the salad would be remade since it had chicken on it, she could not eat a salad that had chicken on it. Third time it came out it looked great, just shrimp and good for her to eat. Luckily before she took a bite she looked under the lettuce, and behold there was a few pieces of chicken. The kitchen had thought that if they just removed it and sent it back that it would be ok, and no one would notice. Except that if she had taken a single bite of the salad we would have had to rush her to the Hospital. Unbelievable, I had worked in the food industry for the majority of my teens and 20's and have never encountered anything as negligent and plain wrong as this. AVOID at all costs, especially if you have an allergy.

Michelle Swanson

Rating:
Thursday, July 5, 2018

Love love love La Familia! The food and the service are both fantastic! The food is prepared fresh and is amazingly tasty The staff is friendly and accommodating. You won't be disappointed at La Familia!

Christopher Cooke

Rating:
Tuesday, April 10, 2018

La Familia catered our wedding in the Fall of 2017 and did an incredible job. The chef was great, he went above and beyond our expectations both in the quality of the food and the service his staff provided. Everyone raved about how tasty everything was. His price was exactly what he said it would be, no surprises. You won't be disappointed!

Aaron Gavzy

Rating:
Wednesday, July 4, 2018

Saw this family of 6 order lunch. The food got sent back to the kitchen due to misorders more times than there were people eating. The family really tried to get it right but the kitchen staff was just not getting it. They got a number of items comped and then one of the mangers asks them to leave and never return Most unprofessional attitude I have ever seen it wasn't as if the place was busy, it wasn't. And it wasn't as if they ordered anything complicated - looked like salads. But this manager just went off on them for something her staff had done wrong. Patrons never deserve to be treated that way - period And to top it off, our lunch was lackluster at best. We come up here every year but after this meal and performance, I doubt that we will ever return